There have been cases where there is disagreement on the part of the patients as they assure that they were not treated with dignity, respect, and ethics. In this way the patient feels cheated, but more than that hurt by the health professional either Dentist, General practitioner and / or Specialist.
RECEIVE ADEQUATE MEDICAL ATTENTION
The patient has the right to receive all the information they require, as well as to resolve their doubts and concerns, whatever they may be without being discriminated against or injured on their person. It also has the right to demand attention from trained personnel.
RECEIVE DEAL AND RESPECTFUL TREATMENT
The staff has the right to be treated with kindness, as well as to present themselves and identify themselves to the patient they will attend. The patient has the right to receive a dignified treatment always respecting their decisions and suggestions.
RECEIVE INFORMATION SUFFICIENT, CLEAR, TIMELY AND TRUTHFUL
The Dentist or Physician must inform in its entirety and according to how the patient requires it to be attended before and after the medical procedure. The information must be provided in a timely manner and not at the wrong time.
DECIDE FREELY ABOUT YOUR ATTENTION
The patient has the right to decide completely freely without being influenced by the Doctor without any type of pressure. The patient has the capacity and the right to refuse every diagnosis and procedure that the dentist indicates.
GRANT OR NOT YOUR VALIDLY INFORMED CONSENT
The patient must express in writing his / her consent for each medical act or procedure that will be performed. In such consent, the patient must be informed of the risks contemplated in each procedure and must be informed in a comprehensive and complete manner as well as the benefits expected and the complications subsequent to the medical act.
BE TREATED WITH CONFIDENTIALITY
All patients have the right to be treated with confidentiality, thus protecting their identity and person. Your information should not be disclosed except with written authorization.
HAVE FACILITIES TO OBTAIN A SECOND OPINION
The patient has the right to always request a second opinion about the diagnosis, prognosis and / or treatment to which he / she will be subjected related to his / her state of health.
RECEIVE DENTAL HEALTH CARE IN CASE OF EMERGENCY
The patient has the right to receive medical attention even in case of danger of life, as well as an organ, or vital function. You have the right to receive medical emergency care at any health facility, whether public or private.
COUNT ON A CLINICAL RECORD
The patient has the right to have a clinical record with data related to their medical care. The same may be requested in the form of a summary previously requested in writing.
BE TAKEN WHEN YOU ARE CONFUSED BY THE MEDICAL CARE RECEIVED
The patient has the right to be heard and receive a response from the corresponding instance when he or she disagrees with the medical care received from public or private servants.
Likewise, it has the right to have alternative ways to the judicial ones to try to resolve a conflict with the health personnel.